Contact and Complaints

Contact and inquiries

Contact Us

A service dedicated to receiving inquiries, opinions, and comments from beneficiaries.

Service Availability: Business Days

Response Time: 5 Business Days

Frequently Asked Questions

This section provides beneficiaries with answers to all frequently asked questions related to the services and the information and details contained on the Authority’s website.

Appointment With His Excellency the President of the Authority

An electronic service that enables the beneficiary to submit a request to meet His Excellency the President of the Authority

Service Availability: Business Days

Response Time: Instantaneous

Suggest a Development

A service that allows users to submit suggestions for development with the aim of enhancing the quality of work.

Service Availability: Business Days

Response Time: 5 Business Days

Complaints and reports

Report Corruption

An electronic service provided by the Oversight and Anti-Corruption Authority (Nazaha) that enables the beneficiaries to submit a report on any administrative or financial corruption in one of the entities within its jurisdiction.

Service Availability: Business Days

Response Time: 1 Business Day

Report Inappropriate Behavior and Harassment

A service that aims to receive and process reports of harmful or abusive behavior in an environment that respects the privacy of the complainant and take the necessary regulatory actions

Service Availability: Business Days

Response Time: Instantaneous

Submit a Complaint

A service that allows beneficiaries to submit complaints and comments regarding any shortcomings or unsatisfactory treatment, ensuring that the complaint is seriously and confidentially investigated and addressed.

Service Availability: Business Days

Response Time: 5 Business Days